Scanning with IJ Scan Utility has recently begun creating duplicate pdf and jpg files. The only "solutions" I've found in this forum aren't practical for me and are unusable: 1) Return all Settings to factory default or 2) use Image Garden (never will use ImagGarden as it's extremely slow and clunky). I never had any issues in several previous years of use. Anyone with a solution that works in the real world? Thanks! (Win7, 32-bit)
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MX922 creates duplicate file scans
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How to print in black/white using Canon MG3620
I have tried multiple suggestions I found for other printers with no luck.
I need to use ONLY black ink. I was printing in black/white just fine but all the sudden it started turning red and yellow. It made me think I was perhaps using black and color ink. I tried switching to grayscale but it prints the words in black and no image. I am out of color ink. I just ran out. I thought i would be able to use only black ink to print. Can anyone tell me how to do this.
I have set my powerpoint print to black/white and black/white and it didn't work.
I have set it to grayscale and it has blank page where an image should be but does print the black text
I have tried findiing a black/white setting or grayscale setting on the printer itself, in settings, and cannot find anything
I have tried turning the pp presentation into a pdf, exporting it and printing from there - didn't work, same outcome as above
I am using a MAC OSX 10.11.3 El Captain with this wireless printer
Odd thing is it was working printing only in black/white but when the color ink ran out that is when I figured out I wasn't really using only the black ink.
Can anyone help? I know you get tired of the same questions. I just can't seem to fix this. Maybe it's not fixable and I will have to buy more color ink to print in just black/white. If that's the case please just let me know and we'll call it good.
Thanks
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PIXMA MG3560 - Changed wifi network, macbook wont reconnect to printer
I moved house and so unplugged my printer and now using a new wifi network. I cannot get my macbook to reconnect to print by wifi or even with the cable. Pls help.
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Re: The latest firmware is on the server. Install the firmware update from [Device Settings] in [Set
I just spoke with Canon Technical Support. We solved the issue by tapping to Setup-> Device settings Perform various settings-> Firmware update-> Update notification setting-> and Turn Off Firmware Update Notifications:
"Do you want to periodically check whether there is the latest firmware on the server and receive a notification?"
Select "No"
You will now have to manually check for firmware updates in the future.
Guess it's a bug in the firmware for this printer.
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Re: MX922 With Error code 1405
Hi I'am new to this but there are youtube videos that show how to remove and replace the print head after cleaning hope this helps! this is my first day here hope I did this right just turned 75years old maybe I'am wrong! Let me know.
[Mod Note]: Removed email address per forum guidelines
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Re: Canon MG5320 printing blank pages
Hello,
My MG5320 will only print blank pages. I have tried every troubleshooting tip. I just spent $70 (!) to replace the cartridges, so it definitely has ink. It makes all the sounds as if it is printing and runs the paper through, but there is nothing on it. Trying to run a nozzle check pattern or any other maintenance yields the same result.
The printer seems to be operating fine, so I suspect that Canon has simply decided not to update or support the drivers so that we're all forced to buy new printers. I can guarantee you that whatever I buy, it won't be a Canon.
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Re: MG6821 PGBK Print Nozzle Problem
Hello.
Troubleshooting with our support group will be needed to narrow down the causes of your issues. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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My Maxify MB2320 won't print cyan (blue)
My Maxify MB2320 won't print cyan (blue) after doing two deep cleaning. What should I do next?
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Re: My Maxify MB2320 won't print cyan (blue)
Hi JEPlotner2017!
Thanks for reaching out! We recommend getting in touch with our friendly, US-based technical support team for one-on-one assistance with this. They're at 1-800-OK-CANON (800-652-2666) Monday-Friday 8:00 am to 10:00 pm ET and Saturdays 10:00 am to 7:00 pm ET, excluding holidays.
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Re: PIXMA 922 Unable to pick up paper from lower tray
Hi WhyCanonWhy,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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Re: PIXMA 922 Unable to pick up paper from lower tray
Hi DiogoPassarinho,
What is the exact issue that you are experiencing with your PIXMA MX922?
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Scanning on a MG7520
All of my scans, photos and doucments end up a PDF's! Don't want photos as PDF how to I fix
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Re: Scanning on a MG7520
Hello Kgay!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are usingI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
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Re: mx922 printer fails due to "no paper in upper tray" I FOUND A WAY AROUND IT :)
I found a way around it for the Iphone. If you save your picture in i books and open up ibooks on your phone and select print it will give you print options and pring from the lower deck 
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Waste of money on ink and on the printer!!!
Need a printer for some very important business and purchased the Pixima MG2525. Also puchased one color and two black ink cartridges. Now after a full day of trying to talk to someone the printer has pre set margins and they are not even. Left .13 Top .12 Right .13 Bottom .66. So I cant even act like there is a **bleep** boarder aroun the page because it looks bush leauge. I will never buy Canon products again. Thanks for not only wasting my time but also my money!
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Re: Scanning on a MG7520
System is Windows 8.1 pro
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Turn Off wifi on MG3500
How turn off wifi on mg3500 printer? (Using panel buttons).
Thanks in advance.
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PIXMA MX925 DUPLEX ERROR / PAPER STACK AFTER PRINTING
Hi,
I noticed that the paper that is printing does not come out completely and stays a little inside the wheels that push it, so the second / third / fourth paper sticks and does not fall into the slot of the printed paper.
It's a paper matter or a blight because it's the first time that's happening to me.
Also when i make duplex printing on 10 pages for example, the printer will not print one page duplex(it prints only one side and the other leaves it blank.As a result i will miss this page and will not printing on the other page.).
I have an error that sais paper jamming but no paper jammed.
Any help?
Sorry for my english!
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Pixma MG7720 ??
My MG 7720 just quit printing magenta. The ink cartridge is almost full. i replaced it and still no magenta. I cleaned the heads several times and tried to print an entire sheet of paper magenta and it printed it yellow. I believe that is correct except that the magenta is missing for the mixed color. Anyone have any ideas? Also is there a way to reset the firmware on this thing? Thanks.
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Re: Turn Off wifi on MG3500
Hello cafuar,
Thank you for reaching out to Canon USA!
The PIXMA MG3520 is the model that is supported here in the US. To enable or disable the WiFi on the US model should be very similar to the one you're using. Check out THIS LINK for instructions.
We hope this helps, however if you need further instructions, you'll want to reach out to support. If you're in the USA, call 1-800-OK-CANON (1-800-652-2666). Outside the USA, click HERE for support options.
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