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canon printer PIXMA MG2410 .

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Just installed this printer with the new disc provoded. Brand  new printer.Won't print but scans. Please help.


Re: Call to Arms for the dreaded U052 Wrong Printhead Error

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Well it has been well after 2 years since this topic has been brought up.

Thank you for every one that has been keeping this forum alive, I wish I had found it sooner before I bought my Canon MP600 printer scanner and replaced its cartridges thinking that would solve the problem.

I have now also replaced my printer, now knowing it is junk.

Obviously, Canon does not give any care to its consumers interests, and I will never buy another of their products again, that includes my latest camera, which is now a Panisonic LUMIX GH4 Professional.
Thank you Canon for ignoring your customers and making a terrible below average product.

 

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

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Guys.  See the posting 3 or 4 above.  There has now been a settlement of the U052 (Printhead) error.  Canon (USA) has agreed to reimburse those who have experienced this problem with $50 cash or a $75 voucher subject to certain conditions.  You can Google Canon inkjet printer settlement or go to this link:  https://topclassactions.com/lawsuit-settlements/closed-settlements/170371-canon-inkjet-printer-class-action-settlement/ to get further information for a claim.  Unfortunately, for folk like me who purchased their Canon printer in the UK and have had the problem, there seems to be no settlement forthcoming.

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

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Add an MG5220 that has printed probably printed less than 200 pages to the list.  I was about to purchase another Canon, as I have used them exclusivly for years.  Looking to find a solution to the error, I found this thread on this forum.

 

After reading a majority of this thread, and see how Canon has stood behind their product (Insert Sarcasm Here) I swiftly switched over to an Epson WF-7620 printer.  I was just about to upgrade my Canon DSLR for a newer model, but after this printer fiasco, figured I will give Nikon my hard earned money instead to go to a fully Canon free household.

 

 

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

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"There has now been a settlement of the U052 (Printhead) error.  Canon (USA) has agreed to reimburse those who have experienced this problem with $50 cash or a $75 voucher subject to certain conditions. "

 

 

This is the result of following the link, and clocking the "FILE CLAIM" button.

 

FILE A CLAIM

The deadline to submit your claim has passed. Any late claims submitted by mail, email or fax will be subject to Court approval.

Re: iMAC dose not recognize printer

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Hi, edwa1!

So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your iMac. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: canon 3010 and 2900 print vertical faint printing regarding

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You could have a dirty or failing print head.  Your manual should contain basic maintenance proceducres like changing ink/toner cartridges, print head cleaning and/or replacement, clearing paper jams, etc. 

 

If a head cleaning does not make a difference, then you should have a professional look at it.  It is curious for two printers to develop a similar issue at about the same time.

Re: Why is my 2520 pulling paper then stops but is acting like it is still printing?

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Hi BrandeeDH,

 

To ensure that there are no obstructions in the printer that may be causing the issue, please follow the steps located here. Once this has been done, please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to try and reset the printer. Once the printer comes back on, we recommend performing at least three roller cleanings on the printer by following the steps located here to ensure that the paper path is clear and that the paper can feed smoothly.

If you still experience difficulty after following the above recommendations, or are unable to perform the recommendations due to the paper not feeding, the printer will require servicing.  We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) to obtain your servicing options.  There is no charge for this call.


I need help to get my MP920 Series FAX WS to scan again since upgrading to Windows 10. Please give m

I am VERY upset about MP920 Series FAX WS wont scan anymore!

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Since buying a new Dell which came with Windows 10, my MP920 Series FAX WS won't scan at all anymore. This seems to be an issue with Canon and I will NEVER own another of these printers if this isn't rectified shortly.  Please help, Canon or someone much smarter!!

Re: I am VERY upset about MP920 Series FAX WS wont scan anymore!

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Hi, quiltedpeach!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Problem with scanning on MF3010

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Hi, I have MF3010 with Win8.1. Problem is that printer is working fine, but the scanner crashes when scanning mulptiple pages at once. I scan 1st, 2nd, ... and the MF scan utility crashes. It says no communication with the scanner. What might be the problem? Thank you.

Light greys print light green on PIXMA MX922. What can I do to resolve this?

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My Pixma MX922 printer prints grey colors with a green hue. I have replaced the ink cartridges more than once. What can I do to resolve this problem? I'm running out of patience. Thanks in advance.

Cannot communicate with scanner.....

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Pixma MG3560. It is connected directlty to PC with a USB cable.  The scanner cannot work. If I try to initiate a scan using software, I get an error mesage from Scangear "Cannot communicate with scanner for these reasons:..." and en error code 5,157,69.

 

The printer function works fine. I do not believe that the problem is the USB cable.

 

Is this a Scangear software problem? How do I fix?

 

Thanks.

Re: How do I scan multiple pages and have them save as one pdf file? I keep getting a file for each

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I would also like this information

I have a Pixma MX492

 

Thank You


Re: How do I scan multiple pages and have them save as one pdf file? I keep getting a file for each

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previous answer from kathypat worked for me.

. Place document on the scanner.

2. Open the Preview application. If needed, the Preview application can be located from the Search function (magnifying glass.

3. From the menu bar, select File --> Import from Scanner --> (name of your printer). This opens a second window titled Import from Canon MG5400 series, and the printer immediately produces an overview of your document. 

4. Use gripper "handles" (blue dots) to set the desired scan area if needed.

5. Make your scan preferences in the dialogue section on the right side of the window. NOTE: Be sure that PDF is selected as the format and that the "Combine Into Single Document" checkbox immediate below is checked.

6. Click the Scan button at the lower right of the window and allow the printer to complete scanning the first page. 

7. Remove the first document and place the next document on the scanner.

8. Click the Overview button at the bottom right of the window and allow printer to complete the overview of the second page. 

9. Use the blue gripper handles to set the desired scan area if needed.

10. Click the Scan button at the bottom right of the window and allow printer to complete scanning the second page. 

11. Repeat steps 7-10 as many times as necessary until all pages are scanned.

12. Return to the open Preview window which will now display the pages which have just been scanned.

13. From the menu bar, select File --> Move To. This opens a dialogue box which allows you to name your PDF file and select the location where you want it to be filed. Make these choices and save your multi-page PDF document.

 

 Anna

Re: Canon PIXMA MX922 printer won't allow 2-sided printing of Word documents

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Hi RWSlater,

 

To try and display the duplex printing setting, before printing, please go to System Preferences, then Print and Scan.  Click on the minus button to remove the current listing for your printer.  Next, on the left side there will be an option to add a printer; click on the + button.  Select your printer and under "USE" select the PIXMA MX922 and NOT AirPrint, as the AirPrint driver may not include the duplex printing option.  


Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help.  There is no charge for this call.

Re: Light greys print light green on PIXMA MX922. What can I do to resolve this?

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what paper are you using and what software are you printing from.

Re: Light greys print light green on PIXMA MX922. What can I do to resolve this?

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The paper is Neehah Exact Index 90lb 94 Brightness. The program is OpenOffice Draw. It doesn't seem to matter what paper I use. Gray always comes out light green and black sometimes as dark blue.

Re: Light greys print light green on PIXMA MX922. What can I do to resolve this?

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First thing, print a nozzle check on plain paper using the printer driver Maintenance tab.

How do colors look.
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