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Re: MX922 photo color malfunction

May 9, 2017, 9:46 pm
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Hi nvargas,

 

Please try performing a print head alignment on the unit by following the steps provided here to see if this will resolve the issue being experienced.  We also recommend trying to print the photos using the Easy-PhotoPrint program.  The Easy-PhotoPrint program is the program that Canon developed to easily print quality photos from the computer.

 

If you do not have the Easy-PhotoPrint program installed on your computer, it can be downloaded from the Canon USA website free of charge.  Please click here to go to the Drivers and Downloads page for the PIXMA MX922.  Once on the page, please do the following:

 

1. Verify that the operating system detected in the "OPERATING SYSTEM" field is correct, and if it is not, please click the drop-down menu to select your operating system. Please note that you may need to scroll up or down in the list to select your operating system.

 

2. Below the box labeled SOFTWARE, please locate and download the EASY-PHOTOPRINT EX software.

 

3. Once the file has been downloaded, please temporarily disable any antivirus or firewall software that may be on your computer and then double-click on each the files and follow the prompts to install the program on your computer.  Once the program is installed successfully, the protection software can be re-enabled.

 

Should you still experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

 

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Re: Canon Pixma MX340 printer. How to clear Error 5200?

May 9, 2017, 7:35 pm
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YES!  Those multi-step instructions on fixing the printer worked!  Thanks!  I'm am technologically challenged, yet I figured it out. 

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Re: Cannot see ICC Color Profiles for MX920 in Lightroom

May 10, 2017, 6:41 am
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That screen is completely blank on my LR instance.

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Re: Cannot see ICC Color Profiles for MX920 in Lightroom

May 10, 2017, 6:53 am
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Give Canon a call at 1-800-OK-CANON.

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ImageRunner C1335IF USB memory restriction

May 10, 2017, 8:02 am
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Have just taken delivery of an ImageRunner C1335IF and want to scan to USB thumb drive. However on selecting Scan then USB Memory I get a message saying :" The USB memory is restricted"  There is no further prompt and I can find no help to change the setting.

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Re: ImageRunner C1335IF USB memory restriction

May 10, 2017, 8:38 am
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Hi Colura! 

Thanks for posting in the Canon Forums! 

Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area.

We hope this helps! 

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Re: ImageRunner C1335IF USB memory restriction

May 10, 2017, 8:59 am
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Many thanks for your prompt and helpful reply
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Pixma MX410- won't print unless I keep changing print color

May 10, 2017, 11:39 am
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I can't print anynore with my Canon MX 410 unless I keep  changing  the "Print Color"  back and forth between Black and Color  I am using Windows 7 and trying to print with Google Chrome

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Re: Pixma MX410- won't print unless I keep changing print color

May 10, 2017, 12:05 pm
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Hello.

 

Check to make sure that you have adequate levels of ink available in both cartridge slots.

 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

 

 

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Re: Pixma MX410- won't print unless I keep changing print color

May 10, 2017, 12:50 pm
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Have plenty of ink in both cartridges!
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scanner lide 110 incomplete scan

May 10, 2017, 6:39 pm
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hi, i have a problem with my scanner. My scanned image is incomplete. PLease help. Thanksoriginal.jpg

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Re: Canon PIXMA MX922 whole page not scanned

May 10, 2017, 5:23 pm
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My mx490 brand new has the same problem....have u found a solution?  I am about ready to return it as scanning is what I wanted

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Re: Canon PIXMA MX922 whole page not scanned

May 10, 2017, 7:25 pm
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No solution has been offered.  ..none that fix this problem anyway.  I, too, bought the MX922 scanner specifically to convert multi-page, two-sided documents into PDFs by means of the Automated Document Feeder.  (I didn't even need the printer functionality.)  One firmware update pushed by Canon actually helped correct the problem a little but not completely.  The missing strip at the top of the page (or bottom of the back side) used to be larger, now it's down to about 1/4"

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PIXMA MG7720

May 10, 2017, 7:26 pm
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Hello everyone. My printer, out of nowhere, started printing in light blue instead of black. I was in the middle of printing out 3 copies of a document. Everything was printing fine, but then when it got to the 3rd page, it started printing in blue. I tried changing all the ink cartridges, but it didn't work.

Any recommendations are welcomed and appreciated!
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Re: Canon PIXMA MX922 whole page not scanned

May 10, 2017, 9:52 pm
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Hi regor and searchib,

 

For the issue being experienced, we ask that you please contact a Canon technical support representative here so that detailed troubleshooting can be performed.   A representative will be happy to assist you free of charge.

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Re: PIXMA MG7720

May 10, 2017, 9:57 pm
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Hi Thyphan,

 

To try and resolve the issue, please perform a print head alignment on the printer by following the steps shown here.  If the ink still does not print correctly, please perform at least one cleaning and two deep cleanings by following the steps shown here.  Should the issue continue, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

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Re: error 4102

May 11, 2017, 2:19 am
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I have a Pixima MG2545 and i keep getting a 4102 error saying paper os the wrong size when printing on photo settings.  I want to print on A4 photo paper - how hard can it be??!!!

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Re: error 4102

May 11, 2017, 6:54 am
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Hi, Incandescence!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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CanonMX490 Printer

May 11, 2017, 8:13 am
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I used my Canon mx490  3 times to copy photos now it want do anything want take my paper plus it came with no manual There's no paper jammed I think it's just a lousy device I wouldn't recommend it but I do wish it would work any suggestions 

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Re: The Auto Document Feeder does not work MX452.

May 11, 2017, 8:56 am
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I tried inserting one or multiple pages, I get the beep,  but when I press copy, or colour copy, it does not feed, and copies a blank page. It never worked from day 1.

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