The issue is for some reason this Pixma MG 2520 will ONLY print images. It will NOT print any text at all - doesn't matter what color it is at all. If I go into a program to make the text an image I can "trick" the printer into printing it, but other wise it won't do it at all.
It will not print in any format - Word, Excel, Publisher, Email, PDF, a page from the internet. If there is text - the printer will NOT print it.
I am using Windows 10
The Printer is set up via USB to the computer
The printer is set to Standard Printing - I have full Color and full Black cartridges - no there is nothing preventing it from printing - as it prints all images with out issue
It is NOT set to greyscale
Plain copy paper
Color/Intensity is set to Auto
I have done a print head alignment and it will not print any words only images
So I am BEYOND frustrated and angry at this point. The Canon website says "call this number for text support we are open from _ to _"
I call that number in the hours provided to be told via a computer to call another number and then told they are closed - way to support your products and customers Canon - beyond disappointed and angry customer here. I am just disgusted and aggrivated with this as it makes no sense and then the false infomration listed on the site is making it worse.